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Modem error

 
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Richard_the_Lionhearted
Xplorer


Joined: 12 Dec 2008
Posts: 10

PostPosted: Sun Dec 14, 2008 12:41 pm    Post subject: Modem error Reply with quote

I'm using a C-media CM8738 modem and Xandros Home Edition Premium 4.0. Xandros detects my modem but gives me the following error when I try to connect:

Failed to initialize the modem
(dialuppppservice.cpp:878)

Edit:Modem is actually a PCTel HSP56 but I believe it is connected to the sound card, which is probably why Xandros reports it as a C-Media CM8738.


Last edited by Richard_the_Lionhearted on Sun Dec 14, 2008 7:52 pm; edited 1 time in total
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XandrosAdminAJ
Site Admin
Site Admin


Joined: 03 Jun 2004
Posts: 3580
Location: Saskatchewan, Canada

PostPosted: Sun Dec 14, 2008 1:52 pm    Post subject: Reply with quote

Sounds like it is a driver problem. What sort of modem is this? Card, USB, Serial? ?link to a picture and specs? ?manufacturer?
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zoic
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Joined: 28 Jul 2008
Posts: 127
Location: Ottawa, ON

PostPosted: Sun Dec 14, 2008 4:15 pm    Post subject: Reply with quote

Richard, as I mentioned in your other post, the Intel 536EP is your modem. The C-media CM8738 is actually your sound card. Two separate devices with two different functions.

Can you tell us how you have determined that your modem has been detected?
What is the output from running lspci and lsmod from a console?
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Richard_the_Lionhearted
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Joined: 12 Dec 2008
Posts: 10

PostPosted: Sun Dec 14, 2008 4:44 pm    Post subject: Reply with quote

zoic wrote:
Richard, as I mentioned in your other post, the Intel 536EP is your modem. The C-media CM8738 is actually your sound card. Two separate devices with two different functions.

Can you tell us how you have determined that your modem has been detected?
What is the output from running lspci and lsmod from a console?



I actually tried your method for replacing the sound card and I ended up switching out the mainboard because for some reason the previous mainboard wouldn't boot, so my system specifications are no longer the same. My sound does work now within Xandros.
Xandros detects my current modem as a C-media CM8738. However, in windows it works with the HSP56 Micromodem driver. The modem is on board and the motherboard is a PCChips M726.
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